Recovery Support Coordination (RSC)
RSC is a program of Milwaukee County’s Behavioral Health Division (BHD), Community Access to Recovery Services (CARS) network. RSC is open to Milwaukee County residents age 18 and older with a substance use or co-occurring substance use and mental health conditions.
RSC is a strengths-based case management model that assists clients with substance use or co-occurring substance use and mental health conditions to establish their own path to recovery. RSC Case Managers assist clients to create an individualized recovery plan of care. During weekly meetings, RSCs assist with service planning and coordination to help clients meet the goals in their recovery plan. The first step to be considered for RSC services is an Access Point referral which will determine a client’s need for recovery services and the level of care needed.
Contact Information:

Call 414.552.8079 or email [email protected] to schedule an assessment.

Recovery Support
Our Coordinators:
  • Help you create a personalized recovery plan to achieve both short and long-term goals in manageable ways. This can include goals that pertain to substance use, mental health, physical health, family, education/employment, etc.
  • Meet with you on a weekly basis to assist you in achieving these goals and help with any additional concerns you may have.
  • Assist you to form a recovery support team including both natural and clinical supports.
  • Connect you to community resources and help to further develop your support systems.
You'll Be Connected To:
  • Education in the community
  • Clinical treatment options
  • Individualized case plans
  • Ongoing case management support
  • Accountability
  • Goal planning
  • A person-centered approach
  • MAT (Medication Assisted Treatment)
  • Referrals for local residential treatment placement options
  • Financial assistance for treatment needs (based on eligibility)
  • Housing options (based on eligibility)
  • Reconnecting with family members
Access Point
The First Step on the Journey to Recovery

Get started by contacting Sirona Recovery for an assessment to learn which services are the best fit.

An assessment will be scheduled for a specific appointment and typically takes 1-1/2 to 2 hours. This in-depth screening may include questions about mental health history, drug and alcohol use, and other areas of life for you or your loved one.

With this information, the Sirona Recovery Access Point staff can connect you to the appropriate programs, level of care, and services that meet your interests and needs. If eligible, Access Point will connect you with a Recovery Support Coordinator (RSC) who can connect you with community-based resources for success.

Additional Access Points

9455 W. Watertown Plank Road

6737 W. Washington Street, Suite 2225

M&S Clinical Services
2821 N. 4th Street

Wisconsin Community Services (WCS)

Support Lines
24/7 Crisis Lines

Milwaukee County Crisis Line

Walkers Point Youth and Family Center Crisis Line

National Suicide Prevention Lifeline

Veterans Crisis Line

Non-Crisis Emotional Support Lines

COPE Line:
24-hour emotional support and crisis intervention from trained volunteers. Serving Milwaukee, Ozaukee, Waukesha, Washington and Sheboygan counties.

Text “HOPELINE” to 741741
24/7 Counseling & Support Text Line

Serving young adults ages 17-25

A peer-run, non-crisis support line. Monday, Wednesday, Saturday, Sunday 6:00AM –10:00 PM